Pricing
Overview
Free Consultation: During our 15-minute call, we’ll troubleshoot and diagnose any immediate issues, then discuss your overall goals. If we can resolve your problem during this time, there’s no charge.
If you would like further in-person or remote support, we’ll schedule a convenient time. Most services can be completed within an hour. A guaranteed minimum and maximum cost will also be shared up front.
Standard Hourly Rate - $100
After Hours / Emergency Rate - $150
Details
For Individuals
- Remote Support Discount: $50 per hour (maximum two hours.)
- In-person Support: Standard hourly rate.
For Small Businesses
- Small business web essentials (website, email, calendar, documents, file storage, and chat solutions):
- New setup and configuration is billed at the standard hourly rate and includes 1 free hour dedicated to training and support. This assumes ongoing costs and/or subscriptions are paid by you. Altertively, fully managed services, long-term support plans, and web hosting are also available at a custom rate.
- Troubleshooting and support for existing solutions is billed at the standard hourly rate.
- Consulting and data services are billed at the standard hourly rate.
For Nonprofits
- Troubleshooting and support services are free for the first hour, then billed at 50% of the standard hourly rate.
- Refurbished devices are available on a pay-what-you-can basis (if $0 is what you can pay, that is what you will pay.) Long term support services and IT administration also available.
Business and Nonprofit services beyond troubleshooting and support will always start with one hour dedicated to discovery and requirements gathering before the service or project begins.
Linux Services
For those visiting from the End of 10 or Linux Mint websites: We also offer Linux installation assistance, related troubleshooting, basic training, and guidance to individuals, for free.
While this is primarily for those local to Northern Colorado, US, we are happy to remotely assist others globally.